Privacy Policy

Introduction

Mirai Design operates this website. This policy explains how we collect, use, and disclose personal data when you use our services.

Information collection and use

We collect information connected with the services we provide, including:

• Contact information, such as name, email address, and phone number
• Website usage data and analytics
• Communication preferences
• Project-related information you provide

Cookies and tracking choices

We use necessary storage to keep the website secure, remember basic settings, and provide core functionality. These technologies are always active because the site cannot operate reliably without them.

Optional analytics are used only when you allow Analytics in the privacy settings. Vercel Analytics may then measure page performance and visitor activity so we can improve the website.

Optional advertising is used only when you allow Advertising in the privacy settings. Google Ads may then measure conversions and, where permitted by your choice, use data for advertising personalization. When Advertising is denied, our Google tag receives a denied-consent signal and does not use advertising cookies. Google Consent Mode may still send limited cookieless measurement signals to support aggregated conversion modelling.

Your consent choice is stored locally in your browser so it can be applied on later visits. You can change or withdraw it at any time using the Privacy settings control shown on the website.

If you book an appointment after allowing Advertising, we send Google a normalized, SHA-256 hashed version of the email address entered in the booking form together with the booking identifier. This enhanced conversion data is used to match the completed appointment to advertising interactions and is not sent when Advertising consent is denied. We do not send the plain-text booking email through this integration.

Data sharing and international transfers

We use service providers to operate the website and measure advertising performance. Depending on the services you allow, they may process limited technical and usage data in countries outside your own. Where required by law, we rely on the contractual and organisational safeguards made available by those providers.

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or object to the use of your personal data. To exercise these rights or ask about the data we process, contact us using the details below.

Security

The security of your personal data is important to us. We use appropriate technical and organisational measures to protect your information. However, no method of transmission over the internet is completely secure.

Business prospecting and direct marketing

We may collect limited professional information that is publicly available or supplied by a business contact database: name, role, company, work email, website and business context. Where permitted by applicable law, we use it to assess whether our services may be relevant and to send a limited business-to-business introduction. We do not use special-category data for this purpose.

We provide this information at or before our first direct communication. You can object to direct marketing at any time using the contact details below. We will then stop using your details for that marketing and retain only the minimum suppression record needed to honour your request.

Retention

We keep prospect details for up to 12 months after our last meaningful interaction, unless a shorter period is appropriate or a legal obligation requires otherwise. We delete or anonymise them once they are no longer necessary.

We retain an objection or suppression record only for as long as needed to ensure that we do not contact you again for direct marketing.

Contact us

If you have questions about this privacy policy or our privacy practices, please contact us at: hello@miraisolutions.org